Practical Projects in Legal KM

Practical Projects in Legal KM is essential reading for law firm partners and knowledge professionals. Structured around 12 practical knowledge management (KM) projects, this unique report bridges the gap between theory and practice, and includes multiple checklists and form templates so you can hit the ground running.

While firms have long realised that the business of law is based on knowledge, market conditions have forced firms to fundamentally re-examine their approach to KM. Current KM is much more than simply sharing knowledge. Value adding KM needs to evolve with the constantly changing demands of your firm’s clients, act as a key contributor to business development, and offer unique insight into pricing strategies.

Practical Projects in Legal KM will help you develop, promote and maintain an innovative knowledge sharing culture that makes a significant contribution to the profitability and efficiency of their firm. It will focus on what clients really need and how KM works internally from a client’s perspective.

12 practical projects

Personal knowledge management

  • Theory, definitions and existing case studies.
  • Project 1 – Developing a PKM system for a small team or for PSLs (including forms, checklists, support docs, etc).
  • Annex – References, relevant articles and recommended reading.

Managing explicit knowledge and knowledge sharing

  • Theory, definitions and existing case studies.
  • Project 2 – Create a wiki for a new precedent, practice note or area of black-letter law (including forms, checklists etc).
  • Project 3 – Analyse a process and improve on it.
  • Annex – References, relevant articles and recommended reading.

Managing tacit knowledge & knowledge creation/sharing

  • Theory, definitions and existing case studies.
  • Project 4 – Ask the expert coffee morning (including forms, checklists etc).
  • Project 5 – RCTs (randomised coffee trials).
  • Project 6 – Create a knowledge map.
  • Project 7 – Alumni group.
  • Annex – References, relevant articles and recommended reading.

Training/Learning & knowledge creation/sharing

  • Theory, definitions and existing case studies.
  • Project 8 – Developing a training schedule (including forms, checklists etc).
  • Project 9 – Reflective learning logs.
  • Project 10 – After Action Learning.
  • Annex: References, relevant articles and recommended reading.

Client-facing KM

  • Theory, definitions and existing case studies.
  • Project 11 – A co-ordinated campaign (aligned seminar programme, big theme ideas, newsletter, twitter-feed, co-ordinated with external events) plus annex (forms/checklists/support docs, time line for delivery, checklists for events, project plan for making most of each piece of knowledge).
  • Annex: References, articles and recommended reading.

Knowledge sharing culture and marketing KM

  • Theory, definitions and case studies.
  • Project 12 – Marketing the KM team (including forms, checklists, support docs, etc).
  • Annex: References, relevant articles and recommended reading.