Case Management Specialist iCasework Acquired By Civica
London-based case management software specialist, iCasework, has been acquired by Civica UK Limited.
Established in 1998, iCasework specialises in SaaS applications for case management, providing cloud software for enterprise complaints management, correspondence management and information request handling including in support of GDPR.
Its products are used by more than 100 customers in the UK, Australia and the USA to handle millions of cases annually, across national and local government, financial services and a range of other markets.